Privacy Policy

We collect information you provide directly to us, including: • Name, company name, and work email address when you submit a contact or review-booking form. • Monthly AWS spend range selected in our lead-capture forms. • Communications you send us via email or our website forms. We also collect certain information automatically when you visit our website: • IP address, browser type, operating system, and referring URLs. • Pages viewed and actions taken (via analytics tools). • UTM parameters appended to URLs when you arrive via advertising campaigns.

We use the information we collect to: • Respond to your enquiries and deliver the services you request (e.g. a free AWS Cost Review). • Send transactional emails related to your request. • Send marketing communications about our services where you have consented or where we have a legitimate interest — you may opt out at any time. • Improve and personalise our website and services. • Comply with legal obligations and protect our legal rights.

We do not sell your personal data. We may share it with: • Service providers who help us operate our business (e.g. AWS SES for email delivery, analytics providers), bound by confidentiality obligations. • AWS Partner Network for pipeline registration purposes (AWS ACE) with your knowledge. • Law enforcement or regulators when required by applicable law.

Our website uses cookies and similar technologies to: • Measure website traffic and usage patterns (analytics). • Track advertising campaign performance (e.g. LinkedIn Insight Tag). • Remember your preferences. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by law, we will request your consent before placing non-essential cookies.

We run sponsored advertising campaigns on LinkedIn. As part of these campaigns, the LinkedIn Insight Tag may be active on our website. This allows LinkedIn to match your visit to your LinkedIn profile if you are logged in, and enables us to measure conversions and retarget visitors. You can opt out of LinkedIn's retargeting at any time via linkedin.com/psettings/enhanced-advertising.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Lead enquiry data is typically retained for up to 24 months. You may request deletion at any time by contacting us.

Depending on your location, you may have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data ("right to be forgotten"). • Object to or restrict certain processing. • Data portability — receive your data in a structured, machine-readable format. • Withdraw consent at any time (where processing is based on consent). To exercise any of these rights, email us at [email protected].

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted connections (HTTPS). Our infrastructure is hosted on AWS with industry-standard security controls.

GenClouds is headquartered in the United States and operates globally. Your data may be processed in the US, the EU, the UAE, or Saudi Arabia. Where we transfer data outside your jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: GenClouds Inc. 701 E Franklin Street, Suite 105 1796 Richmond, VA 23219, USA Email: [email protected] Phone: +1 938 240 3969